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Shipment

What should I do if no one receives the package when it is delivered/the recipient does not match the information filled in?
My package was returned, what should I do?
Are there any restrictions on the size and weight of the goods?
How do I declare my package?
Prohibited items related
My package is lost/lost in the warehouse, what should I do?
Can you ship to other addresses in Japan?
What should I do if the weight of the package I received is different from displayed weight?
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